Privacy notice
Welli XL Travel uses the information you submit to understand your travel requirements, respond to you and help arrange an appropriate holiday quotation. Questions? Email travel@wellixl.com.
Information you provide
We receive your name, contact details, holiday dates, preferred destinations, budget, traveller numbers and children's ages, room requirements and any optional preferences or notes you submit. Please avoid sharing unnecessary sensitive health details. We may need to ask separately for essential accessibility requirements.
How your information is used
We use your enquiry to contact you, research and discuss options, and, at your request, share the necessary booking information with relevant travel suppliers or our host agency. The legal basis for handling initial quotation enquiries is generally taking steps at your request before entering a contract and our legitimate interests in responding to enquiries.
Optional marketing
You can request a quotation without consenting to marketing. If you separately tick the optional marketing box, we record that preference. You may withdraw marketing consent at any time by emailing us. This enquiry form does not itself subscribe you to a mailing list.
Service providers
Website delivery uses Cloudflare. Form protection uses Cloudflare Turnstile. Transactional email delivery uses an email API provider, and your enquiry arrives in our Zoho mailbox. We do not sell enquiry information.
Retention and your rights
Information is kept only as needed for enquiries and applicable business or legal requirements. You can request access, correction or deletion (subject to legal requirements), or raise a concern with the UK Information Commissioner's Office. Contact travel@wellixl.com first if possible.
Cookies and external links
The static pages do not deliberately set advertising cookies. Cloudflare and any third-party services embedded on the site may process security or technical data. External social networks and booking partners have their own privacy notices.